Kindly note that our current order processing time is 5-7 working days. Domestic and international deliveries may experience delays due to the ongoing COVID-19 situation. We appreciate your kind understanding and patience during this time! Please email if you have any questions.


Pre-order open from 1 Feb 12:00
Estimated shipment arrival in late February 2021
  • Only order if you're agreeable to the wait time!
  • Please keep in mind that if you place an order containing both pre-order items and in stock items, the entire order will be on hold and dispatched at once when the shipment arrives.
  • Do note that spoilage of heat sensitive products such as polymer clay are not covered by The Outline Group.
  • Shipping via EXPRESS WORDLWIDE BY DHL is highly recommended due to the nature of polymer clay, which is susceptible to temperature change. This would mean your parcel spends less time in transit, which significantly decreases the likelihood of the polymer clay hardening on its way to you. 
  • Parcels are not insured by us – please contact us at the time of ordering if you'd like to add insurance to cover the value of your order.
Disclaimer: Due to the ongoing COVID-19 situation, changes in schedule may arise. Should this happen, timely updates will be shared on our Pre-Order Status page here.

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