Kindly note that our current order processing time is 5-7 working days. Domestic and international deliveries may experience delays due to the ongoing COVID-19 situation. We appreciate your kind understanding and patience during this time! Please email shop@theoutlinegroup.co if you have any questions.
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      To ensure the longevity of your Outline cutter, 

      • clean it with damp cloth or soapy water
      • allow it to air dry before putting it away
      • avoid direct sunlight
      • do not put it in dishwashers

      We suggest using a needle to gently dislodge the clay build-up inside the crevices (esp. with 17mm cutters) - preferably every 2-3 cuts of clay, as the build-up is inevitable due to the size and detail of our cutters.

      While our cutters are designed to be durable and strong, any excessive force will damage the product's integrity.

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      Please contact us at shop@theoutlinegroup.co if you have any other questions regarding the care of Outline cutters.