Kindly note that our current order processing time is 5-7 working days. Domestic and international deliveries may experience delays due to the ongoing COVID-19 situation. We appreciate your kind understanding and patience during this time! Please email shop@theoutlinegroup.co if you have any questions.

Shipping via Priority Express shipping is highly recommended due to the nature of polymer clay, which is susceptible to temperature change. This would mean your parcel spends less time in transit, which significantly decreases the likelihood of the polymer clay hardening on its way to you!

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Please contact us at shop@theoutlinegroup.co if you have any other questions regarding the shipping of polymer clays.